Deposit via SberPay
For clients using SberPay, deposits in RUB are available.
Important notes:
- Deposits are available in RUB only
- The phone number registered with PJSC Sberbank should match the one registered on FREE2EX
- Deposit limits are set by PJSC Sberbank (in accordance with Federal Law No. 115-ФЗ):
- 600 000 RUB per transaction
- 600 000 RUB per day
- 5 000 000 RUB per month
1. In your personal account, select Deposit -> SberPay:
2. Fill in the fields and click Continue.
If you need to change the phone number linked to your FREE2EX account, you need to request a profile data update. Please send a video from the email address associated with your account to support@free2ex.com:
- Take your passport and record a video of yourself. The passport details must be clearly visible in the frame - either together with you or shown separately in close-up (before or after stating the information). In the video, clearly state the following: your full name; that you are requesting a phone number change; the reason for the change. Also include your old and new phone numbers in the video.
- In your email, include your Account ID (if available) and provide both your old and new phone numbers.
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