Frequently asked questions on cryptocurrency withdrawal and deposit

Frequently asked questions on cryptocurrency withdrawal and deposit

  1. How fast is cryptocurrency withdrawal?

Cryptocurrency withdrawals are processed from 9:00 to 21:00 (GMT +3) daily and usually take up to 3 hours, but can be longer.

  1. How fast is the cryptocurrency deposit?

The cryptocurrency will be credited to your eWallet once the transaction has received enough confirmations on the network:

  1. BTC — 3
  2. LTC — 6
  3. ETH, USDT, USDC, DAI, EURT, CNHT — 12
  4. BCH — 12

  1. What to do if the cryptocurrency is not credited?

If the transaction has received a sufficient number of online confirmations, but the recharge is not reflected in the history of operations, send a payment notification in your personal account. Then fill in the form by inserting the transaction hash and press "Notice":




Transaction ID - transaction hash. 
Once the notification is generated and confirmed by the financial service, the funds will be credited to your ewallet.


    • Related Articles

    • Cryptocurrency Withdrawal

      A cryptocurrency withdrawal is a transaction that allows you to transfer your cryptocurrency funds to your external cryptocurrency wallet or crypto exchange. We suggest you take an early look at our current commissions: https://www.free2ex.ru/fees ...

    • Frequently asked questions on withdrawing and depositing fiat funds

      How fast is the withdrawal of fiat funds? Withdrawals to the card are processed from 9:00 to 21:00 (GMT+3). Usually transaction processing takes up to 3 hours, but can be longer. Withdrawals by bank transfer are processed during banking hours ...

    • Cryptocurrency deposit

      A cryptocurrency deposit is a transaction by which you can send cryptocurrency to your FREE2EX account. We suggest you take an early look at our current commissions: https://www.free2ex.ru/fees The following cryptocurrencies are currently available ...

    • Spot Trading Frequently Asked Questions

      How to trade on a DEMO account? STEP 1. Register a demo account. You must immediately select the server you need: Demo Exchange (spot trading) or Demo Marginal (trading using borrowed tokens) Then you will need to fill out the form: select a ...

    • Frequently Asked Questions on Trading with Leveraged Tokens

      What are the spreads on FREE2EX? The bid-ask spread is the difference between the lowest price asked for an asset and the highest bid price. The FREE2EX platform has floating spreads, the size of which depends on the current price on the market. They ...