Individual account verification

Individual account verification

Verification is the identity verification and document verification process that platforms are implementing to comply with AML legislation.
 

In order to obtain Verified status, you must prepare:


- a document that confirms your identity;

- a document that confirms your residential address.


The verification process itself consists of several stages:


- upload a photo of your identity document;

- take a selfie with this document;

- quick LivenessCheck (you will need to move your head at the camera so that we can make sure that you are a real person);

- fill in information about your residential address and upload a document that confirms this.


1. To begin the verification process, click on the "Verification Required" button.



2. Indicate your residence and express your consent to the processing of personal data:




3. Upload a photo of your identity document: page with photo, page with data in Russian.
Citizens of the Republic of Belarus must also upload a photo of page 31 of the passport (spread). Identity documents include a national passport/ID card, residence permit or other equivalent document confirming identification data:

  • full name (including middle name, if available)

  • date of Birth

  • gender

  • citizenship

  • place of Birth

  • document serial number

  • country that issued the document

  • document issue date

  • document validity period




You need to go through the verification process on a device with a working video camera
 - from a computer or mobile device.



Copy the link, transfer it to your phone and open it in your phone's browser, or scan the QR code by opening your phone's camera. By clicking on the link, you will continue the verification process on your mobile device. 



Upload a photo of the document





4. In the next step, you will need to take a selfie with this document:




5. The next stage of verification: creating and uploading a “selfie video”. Follow the onscreen instructions to complete this step. It is important that your face is clearly visible:



6. Final stage: verification of residential address. Select the Submit a document and upload the relevant one

Сформированное изображение

Address verification is required to confirm your place of residence. A document confirming place of residence may be:

  1. Photo of the registration stamp from the passport.
  2. A bank statement showing the address, issued no more than three months ago.
  3. A utility bill issued in your name (not older than three months).
  4. Tax return and invoice.
  5. Government issued residence certificate, etc.

We do not accept: 
  1. Screenshots
  2. Mobile phone bills
  3. Medical bills
  4. Purchase receipts
  5. Insurance statements

The document must indicate your full name and residential address.

You can upload the document in your personal account: Settings → Verification. When registering, we will ask you to confirm your address immediately after verifying your identity. 

Once everything is loaded, the scan will begin.




The verification usually takes 5 minutes, but may be longer. When it ends, you will see a message  stating that the documents have been confirmed.