Changing your account information
If you made a mistake when entering data at the time of registration, write a formal request to support@free2ex.com to change the data.
In the letter, be sure to indicate:
- Your Account ID;
- Incorrectly entered data;
- The correct data that should be displayed.
Important: You must contact from the email that was used during registration.Related Articles
Changing the e-mail address
To change your email, you need to follow the steps below: 1. Record a passport video: Take your passport and make sure your details are clearly visible on the video. In the video, clearly say the following: your full name as it appears on your ...Business account verification
You can also open and verify a Business Account on our platform. It should be noted that verification of documents takes from a few days to a week. At the stage of registration you need to select "Business Account" and then link your mail and phone ...Personal account verification, Limits
Verification Verification is the identity verification and document verification process that platforms are implementing to comply with AML legislation. In order to obtain Verified status, you must prepare: - a document that confirms your identity; - ...Individual account verification and limits
Verification Verification is the identity verification and document verification process that platforms are implementing to comply with AML legislation. In order to obtain Verified status, you must prepare: - a document that confirms your identity; - ...Reset or Change Your Password in the Personal Account
Password recovery for your personal account To reset your password, click «Forgot password?» on the login page. Then fill in the recovery form using the email address registered on the FREE2EX platform: After clicking Continue, you will receive a ...