How do I know what level of verification I need?

How do I know what level of verification I need?

What is verification


Verification is the process of verifying the identity of a user on Free2ex. The user passes the verification process after registration.

Verification Levels and documents


The verification level determines the permitted limit for deposit and withdrawal operations per month. The limit is set as an aggregate limit for replenishment of fiat funds or cryptocurrencies and for withdrawal of fiat funds or cryptocurrencies.


Verification process consists of 4 Levels and differs in the amount of data provided and confirmed, depending on the type of eWallet account owner.

In order for all operations (deposit/withdrawal and trading) to be available, you need to get verification level 2.
With level 2, you have a monthly transaction limit of up to 20,000 USD equivalent (for both deposits and withdrawals).

Verification levelData verificationAvailable / not available
Level 0
  • Confirm email
  • Provide full name, date of birth, country of residence
  • Complete the survey (for citizens of the Republic of Belarus)
  • Depositing
  • Trading
  • Withdrawal 
Level 1

 

  • Confirm phone number
  • Depositing
  • Trading
  • Withdrawal 
Level 2
  • Upload a photo of your identity document
  • Upload a selfie video/photo
  • Provide a document confirming your place of residence
  • Depositing
  • Trading
  • Withdrawal**
Level 3

  • Provide a document confirming the source of funds
  • Depositing
  • Trading
  • Withdrawal
Level 4
  • Pass Web-identification
  • Depositing
  • Trading
  • Withdrawal


Additional verification


The following table describes the cases when additional verification will be requested by the financial service:

Deposit method

Withdrawal method

Additional request

Additional documents

Bank card

Cryptocurrency

yes

  1. A document confirming that the card belongs to the client, or a selfie with the card

Bank card

Wire transfer

yes

  1. A document confirming that the card belongs to the client, or a selfie with the card

Bank card

Bank card (another)

yes

  1. A document confirming that the card belongs to the client, or a selfie with the card

Bank card

Bank card

yes

  1. A document confirming that the card belongs to the client, or a selfie with the card