Data security
How to recover your PIN-code
To recover your eWallet PIN-code, you need to select in your personal account: Settings -> Recovery -> Recovery Password Fill out the form: In drop-down list: choose your eWallet select PIN from the drop-down list specify your phone number add your ...
Regulatory specifics in Belarus
Belarus became the first jurisdiction in the world with comprehensive legal regulation of businesses based on blockchain technology after the President of the Republic of Belarus signed Decree No. 8 “On the development of the digital economy” on ...
Security tips
One of the main principles of Free2ex is the reliability and security of our clients’ accounts. In today’s interconnected world, information security can no longer be the sole responsibility of information security professionals – it must become a ...
Cookie policy
FREE2EX can automatically collect information about your computer, device and browsers when accessing the Trading System. This information may include: the information about the user’s computer or mobile device, including IP address, operating ...
Activating 2FA with SMS
When 2FA is enabled via SMS, you will receive an additional security code on your phone to enter your account and withdraw funds. To enable 2FA with SMS proceed click In your Personal Cabinet: Settings → Authentication Methods → Account Security → ...
Activating 2FA with backup code
When 2FA is enabled using a backup code, you will enter one of unique secure codes from generated list to log into your account and withdraw funds. To enable 2FA using the unique secure code, you need to go to your personal account: Settings → ...
How to reset passwords for a trading account
To reset passwords for a trading account, select in your personal cabinet: Settings → Recovery → Recovery Password In drop-down list: choose a trading account choose a password type: trader password, investor password or phone password. indicate your ...