Account and verification FAQs
Do I have to take the survey?
A survey on understanding of blockchain technology and risks associated with tokenization is a mandatory verification stage for residents of the Republic of Belarus based on the requirements of the legislation of the Republic of Belarus stipulated in Decree No. 8 of the President of the Republic of Belarus "On the Development of the Digital Economy".
Can I register multiple accounts?
You can register only one account in the company FREE2EX.
However, you can open unlimited number of trading accounts within this account.
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Business account verification
You can also open and verify a Business Account on our platform. It should be noted that verification of documents takes from a few days to a week. At the stage of registration you need to select "Business Account" and then link your mail and phone ...
Individual account verification
Verification is the identity verification and document verification process that platforms are implementing to comply with AML legislation. In order to obtain Verified status, you must prepare: - a document that confirms your identity; - a document ...
Personal account verification
Verification is the identity verification and document verification process that platforms are implementing to comply with AML legislation. In order to obtain Verified status, you must prepare: - a document that confirms your identity; - a document ...
Account blocked
If you have not logged into your profile for a long time, you may experience account blocking. During this time, legal requirements have changed, and therefore you need to go through the verification again. Please email support@free2ex.com to have ...
Opening a leveraged account
After successful registration and verification on the FREE2EX platform, you can open a margin account to trade with leverage. There are two types of margin accounts available in your personal account: Margin - Gross and Margin - Net Opening a margin ...