Account and verification FAQs

Account and verification FAQs

  1. Do I have to take the survey?

A survey on understanding of blockchain technology and risks associated with tokenization is a mandatory verification stage for residents of the Republic of Belarus based on the requirements of the legislation of the Republic of Belarus stipulated in Decree No. 8 of the President of the Republic of Belarus "On the Development of the Digital Economy".

  1. Can I register multiple accounts?

You can register only one account in the company FREE2EX.

However, you can open unlimited number of trading accounts within this account.


    • Related Articles

    • Business account verification

      You can also open and verify a Business Account on our platform. It should be noted that verification of documents takes from a few days to a week. At the stage of registration you need to select "Business Account" and then link your mail and phone ...
    • Individual account verification

      Verification is the identity verification and document verification process that platforms are implementing to comply with AML legislation. In order to obtain Verified status, you must prepare: - a document that confirms your identity; - a document ...
    • Personal account verification

      Verification is the identity verification and document verification process that platforms are implementing to comply with AML legislation. In order to obtain Verified status, you must prepare: - a document that confirms your identity; - a document ...
    • Account blocked

      If you have not logged into your profile for a long time, you may experience account blocking. During this time, legal requirements have changed, and therefore you need to go through the verification again. Please email support@free2ex.com to have ...
    • Opening a leveraged account

      After successful registration and verification on the FREE2EX platform, you can open a margin account to trade with leverage. There are two types of margin accounts available in your personal account: Margin - Gross and Margin - Net Opening a margin ...