Personal account verification

Verification is the identity verification and document verification process that platforms are implementing to comply with AML legislation.

 

In order to obtain Verified status, you must prepare:

- a document that confirms your identity;

- a document that confirms your residential address.

The verification process itself consists of several stages:

- upload a photo of your identity document;

- take a selfie with this document;

- quick LivenessCheck (you will need to move your head at the camera so that we can make sure that you are a real person);

- fill in information about your residential address and upload a document that confirms this.

1. To begin the verification process, click on the "Verification Required" button.

2. Indicate your residence and express your consent to the processing of personal data:

3. Upload a photo of your identity document: page with photo, page with data in Russian.
Citizens of the Republic of Belarus must also upload a photo of page 31 of the passport (spread). Identity documents include a national passport/ID card, residence permit or other equivalent document confirming identification data:

• full name (including middle name, if available)
  

• date of Birth
  

• gender
  

• citizenship
  

• place of Birth
  

• document serial number
  

• country that issued the document
  

• document issue date
  

• document validity period
  

You need to go through the verification process on a device with a working video camera
 - from a computer or mobile device.

Copy the link, transfer it to your phone and open it in your phone's browser, or scan the QR code by opening your phone's camera. By clicking on the link, you will continue the verification process on your mobile device. 

Upload a photo of the document

4. In the next step, you will need to take a selfie with this document:

5. The next stage of verification: creating and uploading a “selfie video”. Follow the onscreen instructions to complete this step. It is important that your face is clearly visible:

6. Final stage: verification of residential address. Select the Submit a document and upload the relevant one

Address verification is required to confirm your place of residence. A document confirming place of residence may be:

1. Photo of the registration stamp from the passport.
2. A bank statement showing the address, issued no more than three months ago.
3. A utility bill issued in your name (not older than three months).
4. Tax return and invoice.
5. Government issued residence certificate, etc.

We do not accept: 

1. Screenshots
2. Mobile phone bills
3. Medical bills
4. Purchase receipts
5. Insurance statements
   

The document must indicate your full name and residential address.

You can upload the document in your personal account: Settings → Verification. When registering, we will ask you to confirm your address immediately after verifying your identity. 

Once everything is loaded, the scan will begin.

The verification usually takes 5 minutes, but may be longer. When it ends, you will see a message  stating that the documents have been confirmed.

• Related Articles

• Business account verification

  You can also open and verify a Business Account on our platform. It should be noted that verification of documents takes from a few days to a week. At the stage of registration you need to select "Business Account" and then link your mail and phone ...

• Individual account verification

  Verification is the identity verification and document verification process that platforms are implementing to comply with AML legislation. In order to obtain Verified status, you must prepare: - a document that confirms your identity; - a document ...

• Opening a leveraged account

  After successful registration and verification on the FREE2EX platform, you can open a margin account to trade with leverage. There are two types of margin accounts available in your personal account: Margin - Gross and Margin - Net Opening a margin ...

• Opening a Spot account

  Trading accounts are used for spot trading on the FREE2EX platform. You can open an unlimited number of trading accounts depending on the currency and the trading strategies you use. To open a trading account and start trading, you need to: register ...

• Exchange in Personal Account

  Exchange is a simplified alternative to the trading platform. Here you can quickly convert your fiat funds into major cryptocurrencies or vice versa, as well as exchange one cryptocurrency for another. Advantages of exchanging in your personal ...