Before making a withdrawal to a bank card, familiarize yourself with this information.
Fiat withdrawal using cards is available if:
1. You have been verified at least to level 2.
2. The countries of the issuing bank are Armenia, Azerbaijan, Belarus, Kazakhstan, Moldova, Tajikistan, Turkmenistan, Uzbekistan, Ukraine.
In case a bank card will be used for deposit/withdrawal of funds, the card verification is required: it is necessary to send an email with the eWallet number and attached selfies with the used card to compliance@free2ex.com.
If the card is not named or virtual, it is necessary to send a document confirming the ownership of the bank card to the client, from which the funds were deposited, for example:
To withdraw fiat funds to a bank card, you need to do the following:
1. In your personal account select Withdraw Funds -> Bank Cards -> Credit/Debit Cards
2. Fill out the withdrawal form by stating:
- Country of your issuing bank
- Withdrawal currency (USD, EUR, RUB, BYN)
- Card type: Visa or Mastercard
- Withdrawal amount
- Details of your card
- 2FA security code
Card withdrawals are processed from 9:00 to 22:00 (GMT+3). Usually transaction processing takes up to 3 hours, but can be longer.